Total Reps
0
SDRs/Setters
0
Closers
0
Rep Management
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Important Notes
- SDR/Setter: Evaluated on opening, qualification, value proposition, financial qualification, appointment setting, and active listening
- Closer: Evaluated on opening, needs analysis, solution presentation, objection handling, closing techniques, and relationship building
- Changes take effect immediately and will apply to all future call analyses
- Historical scores will not be retroactively updated
- The AI will use different prompts and scoring criteria based on the rep type